webdatabases.co
We deliver..Customised Software, on-time and on-budget

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Customised Business Software Systems





Sydney:
CBD, Sydney
Melbourne:
CBD, Melbourne
Brisbane:
CBD, Brisbane
Gold Coast:
Corp Centre, Bundall
Frequently asked questions

What you need to know about Customised Software.

1. What are the benefits of Customised software over Off-the-shelf?
Generic Off the shelf systems can provide a pre-determined functionality designed to meet your general business needs, but such a system usually requires adaption by you and your staff to operate effectively. (You often have to change how you do business to fit in with your system). In addition, you never own your system; you are only ever granted a user license, and often have to pay for each additional user.

A customised system mirrors your business processes exactly, and therefore minimizes the amount of changes you have to make in the way you conduct you business. Functionality is designed from your exact specifications. Additionally, we can also make suggestions for extra or improved automation to make your business run even more efficiently, if you choose. And, just as importantly, you actually own the copyright for your system.

2. What are the benefits of owning the copyright for my software?
Owning the copyrights to your software system means that you have complete control over your software and source code and therefore are independent of the original developer. This means that you automatically have unlimited user licenses, and have the full rights to on-sell your system if you ever decide to do so.

3. What should I look for, and be wary of, in choosing a Customized Software developer?
There are 3 things that you should be looking for when deciding on the most reliable developer;
  1. The company has a proven track record of delivery of software systems over a long period of time and a range of business.
  2. You are given a fixed price quote which includes all the customization and functionality you have discussed, in order to avoid budget creep as the work progresses.
  3. The developer designs your system from the ground up specifically to your business needs, rather than simply modifies an existing system, so that you can rely on the system really doing what your business needs it to do.

4. How easy is it to change from my existing software system?
Because of extensive testing during the design process, changeover happens with minimal fuss and no downtime for you. Usually system conversion is an overnight (or during non business hours) changeover process so your business functioning doesn’t need to be interrupted at all. Most data is automatically transferable, depending on your current software. The transfer of your data is usually included in the pricing of your quote, as is initial training of you and your staff is using your new software system.

5. Why Choose EBS?
Both the proven track record of our design and development method and our personalised attention to your detail gives us the ability to deliver high quality, practical products and services, quickly, economically and reliably.
We:- With Us you minimize:-

6. How can I be sure that you will deliver what I need?
Firstly, we have many very satisfied clients that have told us they are happy to receive requests from prospective customers to share their good experience of our service. Please check out our testimonials. Secondly, our process of working with you involves regular continuous communication and clarification and .. Thirdly, the design process we use allows much flexibility and change throughout the building and support periods. All this ensures you get what you have asked for.

7. Can you really deliver in such a short period of time?
YES we can.
With many years of experience we have streamlined our development such that we are confident we can always deliver your working prototype in 3 days and full version within 2 weeks (subject to you being able to review and road test your system and return it to us in a few days)

8. What level of ongoing support can be assured?
We offer support to any location that has internet access, and have been regularly complimented on our speediness and effectiveness.
We do this with a combination of personal face-to-face or phone meetings, using Skype for voice, MSN Messenger for text and our own secure connectivity that you initiate for onscreen demonstrations, guidance, training and support. We are within immediate contact with you at any time.

9. How can I make payment from overseas?
Via our website, you can use Paypal or credit card in any of the major currencies and we cover any transfer fees.

10. What do I get with my purchase?

For free advice, a quote or technical assistance.

Name:

Phone: (prefer to be called)

Email: (prefer to be emailed)

Purpose of Enquiry:


                  
Delivered, On-time, On-Budget
Can I just thank you for making my experience in setting up a Company Database a totally painless one! It seems that as soon as I thought of something that I needed and sent it to you, you sent right back with the solution - great! I was dreading having to set up a database, but just couldn't cope with organizing the volume of the work that I was getting in - certainly not without missing something. The program is now looking just like I want it to, even down to the color scheme - and I know that any last minute tweaks will be dealt with immediately.
Michelle Connell - Cheer Creations, UK


Our database system has revolutionized the way we do business. With a very busy Service Company, we need information quickly, accurately and available to all our staff. EBS has delivered a system to do all this and more for under $4000 and the beta version was ready for viewing within 40 hours. Furthermore the operating costs are only $400 and this has allowed us to make savings of over $40,000 per year in staff costs. Prior to EBS, we had another company take 18 months to deliver and only delivered 10% of what EBS has delivered.
Mic Humberstone - Surekil Pest Control - Australia


Hi, my name is Crista Thomas. Owner of CLT consulting incorporated, Southport, North Carolina, United States. Recently i have employed the services of enhanced business systems from Australia. And have been very impressed with their work. Their quick response, personalized service, and quality of database systems they delivered are second to none. I would highly recommend them. Thank you EBS for a great product and a great service.
Crista Thomas - CLT Consulting Inc - North Carolina USA


EBS did a fantastic job in designing my financial / investment management database. My system required some very complex calculations of growth/losses, fees, commissions, new investments and redemptions, which two previous large programming companies failed to achieve. EBS could cut through the jargon and approach the project in a clear and logical manner, and convert the thoughts in my mind into an operating system. The system is very robust, flexible, and the support when required has been timely and helpful.
Robert Wall - High Yield International - Australia


After several years of successful business together I would like to thank you for your professionalism and understanding of our business needs. Your prompt response to calls and lateral outlook in solving problems has been a pleasure to work with. Thank you for your time and effort in assisting us grow our business through the technology you provide. Many thanks.
Kerri Burness - Director - Equity Access Australia Pty Ltd


We are very willing to recommend your company's services to any business considering to improve their processes. We would like to write and express our appreciation of the fantastic efforts of EBSdatabases on our company's behalf. The capabilities of EBSdatabases product are clear to see in the sample product which was initially sent for us to evaluate. This was then completely customized, to suite our business requirements; and the results in terms of dealing with the ever-increasing enquiries and sales have completely exceeded our expectations. We are especially pleased at how quickly EBSdatabases responded to our alterations and updates, and of the patience and understanding shown when dealing with us, and our lack of in-depth knowledge of Database software systems. EBSdatabases delivered exactly what we required without fuss and within a very ambitious time frame, and also budget. The designing and daily maintenance of the system is A1 and we can't find fault in any way. From initial contact to the present day which includes the before and aftercare, the whole thing has been a lot easier than we ever thought it could be. Keep up the good work.
Mo Miah - Hammondpi Consultants, Birmingham, United Kingdom


You provide an excellent service & product at a very good price. I have relayed this to numerous people who have spoken to me about their own bad and costly experiences. The fact that I have not had to make any changes since the original purchase says a lot about the quality of the product and your ability understand and meet your customers needs. I look forward to doing business with you again. Thanks.
Craig Winter - Parramatta Swim School - Sydney Australia


Let me begin by saying that EBS Data Systems and Mr. Adams are both legitimate Developers and highly ethical. They are willing to work with non-profit organizations at slightly more than half the cost of similar developers both here and abroad. Mr. Leigh Adams is congenial and works with you through each phase of the development, asking you to review functionality with multiple beta versions of your database. He accepts your input for changes, additions and functions down to custom color changes until you are completely satisfied. Only then does he release your final, customized database. But it doesn’t end there; he will walk you through using the database and how it functions until you are clear as to its operation. Being in Australia, Leigh uses a variety of communication tools along the way, including e-mail, phone conversations, Internet Skype Phone which is toll free and direct connection with your computer from his company. I personally have been in contact with him for minor tweaks to my database (at no cost) and for reminders about how to accomplish certain tasks, long after I approved and received my final database. Each time he was congenial and very helpful and told me that he was available anytime in the future when i needed his assistance. Let me say too that his databases are future customizable and upgradeable should the need arise. Our company is the Long Beach Shakespeare Company, a non-profit arts education and instructional Theater Company. As the name implies, we are based out of Long Beach, California. We have been very pleased with our database so far. The basic database was developed, literally within just a few days but I had clarity about what I wanted and the functions I needed; something you need to do as well. Thereafter, we spent several weeks working back and forth with several beta copies of the database, making changes, tweaking functionality and even colors until I was satisfied that it was as I expected and was intuitive enough for anyone to use. Leigh will also work with you on payments and does not charge the entire fee up front. This was a good, trust building gesture, in my opinion, as I too was unfamiliar EBS; not to mention the large number of scams out there today. Leigh is honest, very fast and very good at database development. I have no problem recommending him to anyone. I will say, however, that given the differences between Australian English and American English, you may have to ask for an occasional translation to the “Kings” English and remind him (with questions) that not everyone speaks fluent “computer” language! I was fortunate because I do speak the language… computer-ease, that is. Seriously, Leigh is just fine and you will enjoy working with him should you decide to proceed. I hope this helps,
John Canino MS PhD - Long Beach California - USA


It is with pleasure that I am writing this testimonial for Enhanced Business Systems. Over the past 6 years EBS has assisted me personally in the development of a total of four Database systems using Microsoft Access. Their level of expertise in developing such systems that not only save time, were reliable and functional have became the intrinsic backbone of our organization. Any organization, small, medium to large has information processing that is time consuming and cumbersome. There is no doubt in my mind that either within my< current role or in the future - that I would not include EBS' expertise in information management. Out of my large and varied resource base I would consider EBS one of my most important resources.
Kelly Dryburgh - Howard Developments - Australia


We have recently used the services of EBS Databases to build a custom MS Access application. We would recommend EBS highly following the service we received, as everything was delivered on time, the assistance and support was excellent and the application does exactly what we required. We would most certainly use them again if further work is ever required.
Stuart Passmore - COO - Broadbean Technology Ltd - UK


Even though we did not decide your progress with your proposal, nevertheless, this was not an easy decision because you offered a good price and conducted yourself with professionalism throughout the evaluation process and my crazy change from Access to MySQL. I do regret sending this email and hope that I have not cost too much of your time to date. I feel that you truly wanted the best outcome for me and appreciated your statement that you would withdraw if you ever felt you could not deliver the ideal outcome for me. I was impressed with that. Once again, thank you for your effort to work on my project. I wish the best for your business.
Darrell Kay - Kay Investments, Inc. New York - USA